XFOR: Err Msg: Message Contains Duplicate E-mail Address
Article ID: 165396
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q165396
SYMPTOMS
When you use the Microsoft Mail Connector from Microsoft Exchange Server,
you may receive the following error message from the Microsoft Mail
Connector Interchange (MSMI):
Event ID: 2117
Type: Warning
Source: MSExchangeMSMI
Category: NDR
Description:
Non delivery report generated.
From: <network>/<PO>/<User ID>
Subject: <Some Subject>
[030] Message contains duplicated Email address. Mail item
was not delivered to:
<network>/<PO>/<User ID>
A non-delivery report (NDR) is generated and sent to the originator of
the message.
CAUSE
The [030] message means the MSMI found duplicate e-mail addresses when it
tried to match the address against the directory.
RESOLUTION
To resolve this problem:
- Check for the existence of duplicate addresses in the Exchange Server
Global Address List (GAL); to do this, on the Tools menu, click Find
Recipients and search in the Exchange GAL. Delete duplicate addresses.
Keywords: kbusage KB165396