Knowledge Base

OL97: Exporting Outlook Contacts to Internet Mail and News

Article ID: 165375

Article Last Modified on 1/19/2007

Microsoft Outlook 97 Standard Edition

This article was previously published under Q165375

SUMMARY

NOTE: The steps outlined in this article may also be used when working with Outlook Express.

You cannot directly export contact addresses from Outlook 97 to Microsoft Internet News and Mail; they must first be exported to a Personal Address Book (PAB) file. You can then import them into Internet Mail and News.

MORE INFORMATION

Exporting Outlook Contacts to a PAB File

On the File menu, Click Import and Export.
Click "Export to a file", then click Next.
Click the Contact folder to be exported and click Next.
Click Personal Address Book and click Next.

Note: If Personal Address Book is not an available option, the Personal Address Book is not an installed service, it must be added to the profile.

The contacts will be inserted into your Personal Address Book file. By default, the name of this file is <profilename>.pab. Where <profilename> is the name of your Exchange profile.

NOTE: Only those contacts with an e-mail name will be exported to the PAB.

Importing the PAB File Into Internet Mail and News

On the Internet Mail and News File menu, click Import, and then click Address Book.
Click the program from which you are importing, and then click Import.

This procedure imports addresses from your Personal Address Book (.pab) file.

NOTE: Fax addresses are not imported because there is no fax capability in Internet Mail and News. The Import command uses the default user profile in selecting the personal address book file from which to import.

For information about troubleshooting problems importing information from Windows Messaging to Internet Mail and News, please see the following article in the Microsoft Knowledge Base:

154677 Troubleshooting Importing in Microsoft Internet Mail

Keywords: kbexport kbhowto kbimport kbinterop kbmigrate KB165375