Knowledge Base

SNA Server Manager Traps When Assigning 5000 Pools to a User

Article ID: 165198

Article Last Modified on 10/23/2003

Microsoft SNA Server 3.0 Service Pack 4

This article was previously published under Q165198

SYMPTOMS

An application exception in SNA Server Manager (Snaexp.exe) occurs when 5000 LU pools are assigned to one user. A Drwtsn32.log is generated in the Windows NT directory when the application exception occurs.

CAUSE

The addition of the 4,329th LU pool to a user record in SNA Server version 3.0 causes the user record's length to grow beyond 64 KB, causing the application exception to occur when the configuration is being written.

RESOLUTION

The limit on the number of pools that may be assigned to a user has been set at 4000.

To resolve this problem, obtain the hotfix mentioned below. The following file has been updated:

<Snaroot>\System\Snacfg.dll

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix kbnetwork KB165198