Article ID: 164854
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
This article was previously published under Q164854
SYMPTOMS
If you have computer running Windows NT 4.0, a Microsoft Exchange Server
4.0 or 4.0a computer with Internet Mail Connector (IMC) on it, and connect
with a remote admin to the server, when you click on the
Connections\Internet Mail Connector to display its properties, you receive
the following message:
Error message:
Internet Mail Connector
The data to be configured could not be loaded
No information is loaded and clicking on every tab leads to the error:
Internet Mail Connector:
An error occurred while saving the changes to your settings
This occurs with the correct admin rights configured on the site and on
configuration in Microsoft Exchange.
You receive the following error message when attempting to modify the
MSMail Connector:
The MSMail Connector Registry Key
System\CurrentControlSet\Services\MSExchangeMSMI\Parameters\Admin
could not be opened because the Registry Security is not set up
correctly.
You will not be able to view all the property sheets because the MSMail
Connector could not initialize completely.
CAUSE
The admin account that is used in the remote admin is not a Windows NT
administrator on the Microsoft Exchange 4.0 server. By default, nobody but
a Windows NT Administrator can access remote registries in Windows NT
version 4.0. This is a change from Windows NT version 3.51, where everyone
had full access to remote registries.
Because some Microsoft Exchange components use the registry, Microsoft
Exchange Administrators cannot administer some components of remote
Microsoft Exchange servers unless they are also Windows NT Administrators.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0.
This problem was corrected in the latest Microsoft Exchange 4.0 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
Microsoft Exchange Server setup and System Attendant will now change the
registry keys that a Microsoft Exchange Administrator needs write access to
and grant that user read/write permission.
Keywords: kbbug kbfix kbusage KB164854