Knowledge Base

WINDISK Stops Responding During Initialization

Article ID: 164702

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q164702

SYMPTOMS

On a SCSI system (no IDE hard disk drive), connect an ATAPI powerdrive on either IDE controller. With no media in the drive, start Windows NT and run Disk Administrator. Disk Administrator will load. Click View and then click Volumes. Disk Administrator will stop responding and bring up Dr. Watson exception error.

CAUSE

A flaw in the removable media *DRAW* handling code of WINDISK shows up when the removable media is selected.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug KB164702