Knowledge Base

Stop: 0x0000000A in Rdr.sys When Mailslot Message > 512 Bytes

Article ID: 164491

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q164491

SYMPTOMS

When you start a computer running Windows NT 4.0, you may experience a Stop 0x0000000A in Rdr.sys if one of the first three mailslot messages received is over 512 bytes in size.

CAUSE

The browser mailslot overran its buffer.

RESOLUTION

Apply the hotfix mentioned in this article.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt 0xa 0x0a

Keywords: kbbug kbnetwork KB164491