Knowledge Base

XCLN: Scanpst Fails to Detect and Fix File Truncation Corruption

Article ID: 164470

Article Last Modified on 10/28/2006

Microsoft Exchange Client 5.5
Microsoft Exchange Client 4.0

This article was previously published under Q164470

SYMPTOMS

The Scanpst.exe utility of Microsoft Exchange Client fails to detect and fix a file truncation corruption where the only blocks in the truncation were orphans. This leaves the PST file as unusable because the PST provider will not connect to a PST file with this type of corruption.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix kbusage KB164470