OL97: Cannot Cancel Exchange or Outlook Start when Server is Offline
Article ID: 164311
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q164311
SYMPTOMS
When starting the Exchange Client, or Outlook 97 when the Microsoft
Exchange Server is unavailable, you are unable to cancel the startup of
Outlook or the Exchange client. In this situation, you receive the
following message:
Your Microsoft Exchange Server is unavailable.
You can retry connecting to the server using the network, or work
offline and connect using dial-up networking.
Network problems are preventing connection to the Microsoft Exchange
Server computer. Contact your system administrator if this condition
persists.
CAUSE
This behavior is a limitation of the Microsoft Exchange Server.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 4.0, 5.0, and 5.5 for Windows NT Server.
Additional query words: 5.0 5.5 ol97
Keywords: kbbug kbpending KB164311