Knowledge Base

Event 26 Installing IntelliPoint 2.0 in Windows NT 4.0

Article ID: 164297

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q164297

SYMPTOMS

After you install the Microsoft IntelliPoint version 2.0 software in Windows NT 4.0, the event log may show the following error message
<msfile> Event ID 26 - "The description for Event ID (26) in Source (<msfile>) could not be found. It contains the following insertions string(s):"
where <msfile> is Msbusmou, Mssermou, or Msinport.

CAUSE

The IntelliPoint software installs these devices and sets them to System startup. When Windows NT does not find these devices, it logs an event 26 and unload the drivers from memory.

RESOLUTION

To disable these devices, follow these steps:
  1. In Control Panel, double-click Devices.
  2. Click the device mentioned in the event log.
  3. Click Startup.
  4. Set the Startup Type to Disabled, and then click OK.
  5. Close Control Panel and then restart the computer.

Additional query words: prodnt mouse

Keywords: KB164297


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