Knowledge Base

Writer: Black Splotches when Printing to Canon BJC 600/620

Article ID: 164179

Article Last Modified on 8/17/2005

Microsoft Creative Writer 2.0 Standard Edition
Microsoft Creative Writer 1.1 Standard Edition
Microsoft Creative Writer 1.1a
Microsoft Creative Writer 1.1b
Microsoft Creative Writer 2.0 Standard Edition

This article was previously published under Q164179

SYMPTOMS

If you use a Canon BJC600 or BJC620 to print from Creative Writer, your graphics may print out as black silhouettes, or they may print out partially in color and partially in grayscale.

MORE INFORMATION

With some Canon Bubble Jet printers, the emulation printer drivers (e.g. Epson LQ 2550) will allow you to workaround this type of problem.

For more information on Canon BJC printer driver updates, contact Canon at (800) 423-2366.

Microsoft has confirmed this to be a problem in Creative Writer. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

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