Err Msg: Your Account Is Not Configured to Accept Charges
Article ID: 163865
Article Last Modified on 9/30/2003
APPLIES TO
- Microsoft Commercial Internet System 1.0 Service Pack 2
This article was previously published under Q163865
SYMPTOMS
The problem occurs when a client browses to a charged page (name$.htm).
The
user will receive an HTM page that reads:
Your account is not configured to accept charges. The item you
requested
for download must be purchased. Your account is not configured to
accept
charges. Contact the service provider that maintains your membership
for
this site.
CAUSE
This can occur when the user(s) and the broker accounts do not have
assigned rights to the Member_Billable_Acct token. This token must be
assigned to both the user(s) and the broker accounts where billing is
involved.
WORKAROUND
Ensure that the membership accounts involved have rights to the
Member_Billable_Acct token.
MORE INFORMATION
When you are troubleshooting this problem, you need to find out if this
problem occurs for every user that browses to a pay-for page, or if some
users succeed while others fail. If every user is affected, it's more
likely that the broker account is missing this token. Use the Sysadmin
tool
to determine if the broker has at least "user" level rights to this token.
If some users are affected, but some can access the page okay, it's more
likely the user(s) are missing the token. Again, use the Sysadmin tool to
determine if the user(s) have any level of rights to this token.
Keywords: kbprb KB163865