KB163759 - PI: Casio Digital Camera Not Detected

Article ID: 163759

Article Last Modified on 12/28/2004

Microsoft Picture It! 1.0 Standard Edition
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Microsoft Picture It! 99 Standard Edition
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Microsoft Picture It! Photo 2001 Premium Edition
Microsoft Picture It! Publishing 2001 Gold Edition
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This article was previously published under Q163759

MORE INFORMATION

TWAIN is a special protocol that allows Windows applications to communicate with a digital imaging device.

At this writing, Casio cameras ship with TWAIN version 1.5. Picture It! uses TWAIN version 1.6. Installing or reinstalling Picture It! after you install TWAIN for the camera ensures that Picture It! has the correct versions of the files it needs.

The QV-family of digital cameras is manufactured by Casio, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For information about how to contact Casio, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

SYMPTOMS

When attempting to download images from your camera directly in Microsoft Picture It! you receive the following message:

"No Digital Camera Was Found. You must install a digital camera and it's software before you can do this task".

CAUSE

The Casio QV-family of digital cameras use software called QV Link or QV PC, depending on the model. This software does not by itself support TWAIN. Microsoft Picture It! requires TWAIN in order to download images from digital cameras. Consequently you are not be able to access the camera directly from within Picture It! without the CASIO TWAIN driver.

RESOLUTION

Casio digital cameras come with TWAIN drivers, usually on a separate disk labeled "TWAIN Modulator".

To install the Casio TWAIN driver, do the following:

Run the Setup.exe program on the TWAIN disk.
-or-
Double-click the TWAIN folder on the disk.
Install or reinstall Picture It!

Additional query words: QV-100 Twain Camera

Keywords: kbhardware kb3rdparty KB163759