Article ID: 163665
Article Last Modified on 9/26/2001
APPLIES TO
- Microsoft FrontPage 97 Standard Edition
This article was previously published under Q163665
For a Microsoft version of this article, see
194222.
SYMPTOMS
When you install Microsoft FrontPage on a computer that is running a
shared network installation of Microsoft Office 7.0, Microsoft Excel 7.0,
Microsoft Word 7.0, or Microsoft PowerPoint 7.0, you may receive one of the
following error messages:
Severe: General File Transfer Error -3.
Please check your target location and try again.
-or-
General file transfer error. Please check your target location and try
again.
Error Number: -3
CAUSE
You do not have write privileges to the network share that contains the
Office 95 shared components. Microsoft FrontPage shares text converters and
proofing tools with Microsoft Office applications. During installation,
FrontPage setup attempts to upgrade some of these shared components. If the
Setup program cannot upgrade these components, you will receive the first
error message described in the "Symptoms" section.
RESOLUTION
Use one of the following methods to install FrontPage 97.
Case 1: If You Do not Have Write Privileges to the Network Share
From any workstation that uses the shared components on the network
server, grant write permissions to the network server, and then run
FrontPage Setup one time. After the Setup program has completed and
the shared components are upgraded, you can run subsequent installations
without setting write permissions to the shared network server.
NOTE: This error does not occur with shared installations of Office 97
because the shared components in Office 97 do not need to be upgraded
by FrontPage Setup.
For additional information, click the article numbers below
to view the articles in the Microsoft Knowledge Base:
160833 FP97: How FrontPage Handles Document Conversion to HTML
160226 FP97: Cannot Use Proofing Tools or Text Converters
Case 2: If FrontPage Is Installed in the Root Directory
- On the Windows Start menu, point to Settings, and then click Control
Panel.
- Double-click the Add/Remove Programs icon.
- Uninstall FrontPage. From the list of installed programs, select
Microsoft FrontPage and click Add/Remove.
- Start the FrontPage 97 Setup program.
- Select a destination directory other than the root directory.
To do this, click Browse when you are prompted to select the
Destination Directory. Select the C:\Program Files\Microsoft
FrontPage directory, for example. If you receive a message asking
you if you want to create this directory, click Yes.
- Follow the instructions on your screen.
Additional query words: 97 2.0 NT -3 front page
Keywords: kberrmsg kbinterop kbnetwork kbsetup kbprb KB163665