XCLN: Fax Recipients' Information does not Appear on Cover Sheet
Article ID: 163565
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 4.0
This article was previously published under Q163565
SYMPTOMS
When you send a FAX from within a Microsoft Exchange client, the Fax
recipients' information (Recipient's Address/City/State/Zip/County/
Title/Department/Office location/Home telephone/Office telephone)
do not appear on the cover sheet.
CAUSE
The Microsoft Exchange profile in use has both the Microsoft Exchange
Server service and the FAX Service, and the mail delivery is set to
mailbox (server store) instead of a local personal folder (PST).
RESOLUTION
You can either:
- Add a PST to the existing profile and set delivery to that PST.
-or-
- If you want mail to reside on the Microsoft Exchange Server and not
a local PST, create 2 profiles, one for FAX and one for Microsoft
Exchange. Leave delivery in the Microsoft Exchange profile set to
mailbox and in the FAX profile, set delivery to a PST.
Additional query words: 4.0 outlook
Keywords: KB163565