Knowledge Base

XCLN: Exchange and Schedule+ Options Not Available On Start Menu with Windows NT 4.0

Article ID: 163482

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q163482

SYMPTOMS

The Start menu only displays the options for Microsoft Exchange and Schedule+ if you are currently logged on as the Windows NT account user who installed the Microsoft Exchange client. If you go to the Start menu and click Programs, and you do not see the Exchange and Schedule+ options under Microsoft Exchange, then your current Windows NT account may not have been used to install the Microsoft Exchange client.

WORKAROUND

You can force the options for Exchange and Schedule+ to appear on the Start menu by doing the following:

  1. Open the <winnt>\Profiles\<user who did install>\Start Menu\ directory for Schedule+ and Exchange.
  2. Copy the icons listed in the directory.
  3. Paste them into the <winnt>\Profiles\All Users\Start Menu\ directory.
The icons will now be in the bottom half of the Start menu for all users.

Keywords: kbbug KB163482


Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.