Knowledge Base

XADM: NDR When Forwarding Message from Dec All-In-One

Article ID: 163445

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q163445

SYMPTOMS

When a Dec All-In-One user sends a message with a BP-15 attachment to a Microsoft Exchange Server user, and that user forwards it to HP Openmail, the Microsoft Exchange Server user gets a nondelivery report (NDR) claiming: "Content Type Not Supported."

WORKAROUND

To work around this problem, use BP-14 in the X.400 link options; that is, disallow the BP-15 option.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base:

SERVPACK

MORE INFORMATION

This problem does not occur when you only use BP-14 in the X.400 link options. Even with BP-15, the problem does not happen with messages that do not have an attachment.

Keywords: kbbug kbfix kbusage KB163445