WD97: Not Enough Memory with Effect Preview in Photo Editor
Article ID: 163305
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
- Microsoft Photo Editor 3.01
This article was previously published under Q163305
SYMPTOMS
In Microsoft Photo Editor, if you choose any of the effects that has a
preview, the computer may stop responding (hang), or one of
the following error messages may appear in the preview window:
Not enough memory for effect preview
-or-
General Protection Fault
-or-
Access Violation
-or-
Divide by Zero
CAUSE
This error may occur when both of the following conditions are true:
- You chose one of the following special effects from the Effects menu:
Chalk and Charcoal
Emboss
Graphic Pen
Notepaper
Watercolor
Stained Glass
Stamp
Texturizer
- You are using any of the following video cards:
RESOLUTION
To correct this problem, contact the video card manufacturer and obtain an
updated driver for that card.
For information about how to contact third-party vendors, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
WORKAROUND
To work around this problem, use either of the following methods.
Method 1: Change the video driver to standard VGA or super VGA.
Method 2: Change the resolution or the number of display colors.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: blank Imager
Keywords: kbbug kbgraphic kbhardware kbinterop KB163305