KB162947 - XCLN: Exchange Client Using FTP TCP/IP on Token Ring Network

PSS ID Number: 162947

Article Last Modified on 11/4/2004

The information in this article applies to:

Microsoft Exchange Windows 3.x client 4.0

This article was previously published under Q162947

- WARNING -
THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN
CONFIRMED, EDITED OR TESTED BY MICROSOFT. USE ONLY
WITH DISCRETION.

SYMPTOMS

When you are running the Microsoft Exchange Windows 3.x client on Windows 3.1 and using FTP's TCP/IP protocol stack, the following error message may appear:

A network error has occurred. Please contact your administrator.

This usually happens when you are accessing the Address Book, trying to check details of names in the Global Address Book, synchronizing local Schedule+ file to server, sending and receiving large attachments, or moving messages from PST to server-based folder. It is also more likely to happen on Token Ring.

WORKAROUND

To work around this problem:

Add the following entry to the Pctcp.ini file:
```
   [pctcp kernel-vxd]
   window = 1024
```

MORE INFORMATION

For more information about FTP Software, see:

FTP Software - PC/TCP
FTP Software - can be reached at http://www.ftp.com

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Keywords: kbusage KB162947
Technology: kbExchange400 kbExchangeClientSearch kbExchangeSearch kbZNotKeyword3