Article ID: 162936
Article Last Modified on 8/5/2004
APPLIES TO
- Microsoft Office 97 Standard Edition
- Microsoft Office 97 Professional Edition
- Microsoft Office 97 Standard Edition
- Microsoft Office 97 Small Business Edition
- Microsoft Office 97 Small Business Edition 2.0
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT 4.0
This article was previously published under Q162936
SYMPTOMS
When you run the Microsoft Office 97 Setup program, you may
receive the following error message:
Bdrintl.dll was
unable to register itself in the system registry.
CAUSE
This problem may occur if the following conditions are
true:
- You have performed an administrative installation (setup /a) of Microsoft Office 97 to a Banyan Vines server.
-and-
- You are attempting to perform a Run From Server
installation of Microsoft Office 97 from the Banyan Vines server to a
workstation running Microsoft Windows NT, version 3.51 or 4.0.
This problem may also occur under other circumstances. For more
information, please see the following article in the Microsoft Knowledge Base:
162295
OFF97: Error Message: "Bdrintl.dll was unable to register itself"
RESOLUTION
Microsoft has developed a software patch specifically
designed to correct this problem.
The following file
is available for download from the Microsoft Download
Center:
For
additional information about how to download Microsoft Support files, click the
following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
After you have downloaded the patch, follow
these steps:
- Move the Banfix.exe file to your Windows\Desktop folder and
double-click it to extract the files it contains.
- After the files have been extracted, select the following
files on your desktop, and right-click any one of them:
Acmsetup.exe
Mssetup.dll
Setup.exe
On the shortcut menu, click Copy.
- In Windows Explorer, go to the folder on the Banyan Vines
server that contains the administrative installation of Microsoft Office 97.
(This is usually the MSOffice folder.) Then, on the Edit menu, click Paste. Click Yes To All when you are prompted to replace the existing files.
When the three files have been replaced, you should be able to
run Microsoft Office 97 Setup without error.
Additional query words: 8.00 97 OFF97 3.51 4.00
Keywords: kbdownload kbbug kbfix kbfile kbprb KB162936