XCLN: TCP/IP RPC Calls Fail if AppleTalk is not Enabled
Article ID: 162836
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 4.0 for Macintosh
- Microsoft Exchange Client 5.0 for Macintosh
This article was previously published under Q162836
SYMPTOMS
Pinging the server from MacTCP ping is successful for both host name and IP
address. However, the Exchange Client cannot connect to the server. One or
more the following error messages may occur.
Microsoft Exchange could not be started. There are not enough system
resources available to complete this operation. Contact your system
administrator if this condition persists.
Microsoft Exchange could not be started. The action could not be
completed.
The set of folders could not be opened. The information store could not
be opened.
WORKAROUND
To work around this problem, enable AppleTalk on the Macintosh computer. To
do this, do one of the following:
- On the Apple menu, choose Control Panels, and the choose AppleTalk, and
then choose Options. Make sure this is set to Active and save the
changes when you close the window.
-OR-
- On the Apple menu, choose Chooser, click on Active (next to
AppleTalk), click OK, and close the Chooser.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft Exchange
Macintosh Client version 4.0. It has been fixed in version 5.0 of the
Client.
Keywords: kbbug kbusage KB162836