Knowledge Base

Wrong CNAME RR Causes DNS Startup and Zone Transfer Failure

Article ID: 162769

Article Last Modified on 10/31/2006

APPLIES TO

This article was previously published under Q162769

SYMPTOMS

If a Windows NT 4.0 DNS server contains an invalid CNAME RR record (see RFC 1034), the following two problems may occur:
  • On a computer running Windows NT 4.0, you receive the following error when you attempt to use a "net start DNS" command:
    System error 13 has occurred. The data is invalid.
  • BIND to a Windows NT zone transfer does not complete. The event log only shows the following message:
          Zone transfer is in progress.

CAUSE

This problem is caused by the following invalid Resource Record that is originally coming from a Digital UNIX server running BIND DNS 4.9.4-P1: 
   name     IN A  x.x.x.x
            IN CNAME name-xxx.xxx.xx.xxx.xxxxxx.xxx

RESOLUTION

Remove the invalid CNAME RR.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

While Windows NT shows the invalid entry by line number (DNS event ID 203: DNS server could not parse database file x line number y), BIND to Windows NT zone transfer does not generate an error, but does not complete either. In a network trace, you see Windows NT TCP resetting the connection during zone transfer.

BIND to BIND zone transfer reports this CNAME record as invalid, but still completes the zone transfer.

See RFC 1034 for more information about CNAME Resource Records. The following is an excerpt from RFC 1034:

The domain system provides such a feature using the canonical name (CNAME) RR. A CNAME RR identifies its owner name as an alias, and specifies the corresponding canonical name in the RDATA section of the RR. If a CNAME RR is present at a node, no other data should be present; this ensures that the data for a canonical name and its aliases cannot be different. This rule also insures that a cached CNAME can be used without checking with an authoritative server for other RR types.


Additional query words: domain name system request comments comment

Keywords: kbbug kbnetwork kbpending KB162769


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