Knowledge Base

Cannot Access Data Disk in CD Drive When CD Player is Running

Article ID: 162768

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q162768

SYMPTOMS

When you attempt to access a data CD-ROM in your CD-ROM drive while CD Player is running, you may receive one of the following error messages:

<driver letter>:\ is not accessible. The parameter is incorrect.

The system cannot find the drive specified.

The device is not ready.

CAUSE

CD Player opens all available CD-ROM Drives in exclusive mode.

RESOLUTION

To work around this problem, use one of the following methods:

Close CD Player before you attempt to read a data CD-ROM.
Insert the Data CD-ROM before you start CD Player.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

You may also experience this behavior if you have only one CD-ROM drive and Media Player is running.

Additional query words: 4.00

Keywords: kbnetwork KB162768