Knowledge Base

SMS: Remote Chat Only Works One-Way with Windows NT Clients

Article ID: 162728

Article Last Modified on 10/27/2006

APPLIES TO

This article was previously published under Q162728

SYMPTOMS

When using the Systems Management Server Administrator program to open a chat session with a Systems Management Server client, the client can chat with the system that initiates the session. However, when the server attempts to chat back, the text typed is not visible to the client.

This is an intermittent problem that does not occur on every remote chat session.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server version 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K


Additional query words: prodsms remote control Helpdesk help desk

Keywords: kbbug kbnetwork kbremoteprog kbsmsadmin kbtshoot KB162728


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