Knowledge Base

Cannot Resolve Hostname with DNS

Article ID: 162712

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q162712

SYMPTOMS

You may be unable to resolve a computer's hostname with Domain Name System (DNS) name resolution even though your settings are mapped to a known good DNS server.

CAUSE

This behavior can occur if the AFD Networking Support Environment (Afd.sys) is either disabled or has not started properly.

RESOLUTION

To resolve this issue, follow these steps:
  1. In Control Panel, double-click Devices.
  2. Click AFD Networking Support Environment.
  3. Click Startup.
  4. Click Automatic, and then click OK.
  5. Click Close, and then shut down and restart the computer.
  6. In Control Panel, double-click Devices. Verify that the AFD Networking Support Environment is started.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

Keywords: kbnetwork KB162712


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