ACC97: Setup Program Prompts for Microsoft Office/Access 97 CD
Article ID: 162666
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Access 97 Standard Edition
This article was previously published under Q162666
Novice: Requires knowledge of the user interface on single-user computers.
SYMPTOMS
When you run the Microsoft Office 97 Professional Edition or the
Microsoft Access 97 Setup program from the Add/Remove Programs icon in
Control Panel, you are prompted with one of the following messages.
In Microsoft Office 97 Professional Edition
-------------------------------------------
Please insert your Microsoft Office 97 Pro CD1.
In Microsoft Access 97
----------------------
Please insert your Microsoft Access 97 CD1.
This behavior occurs even if your compact disc is in the CD-ROM drive.
RESOLUTION
Click OK when prompted to place the Microsoft Office 97 Professional
Edition or the Microsoft Access 97 compact disc in the CD-ROM drive.
The Setup program will start to read from the CD-ROM drive.
REFERENCES
For more information about using the Setup program, search the Help Index
for "Setup, adding/removing Microsoft Access components," or ask the
Microsoft Access 97 Office Assistant.
Keywords: kbprb kbsetup KB162666