Knowledge Base

Completed Backup Yields No Backup File

PSS ID Number: 162632

Article Last Modified on 7/22/2003


The information in this article applies to:


This article was previously published under Q162632

SYMPTOMS

When you perform a backup using the Backup tool in H/PC Explorer, no backup (.stg) file may exist on your computer when the backup process is complete.

CAUSE

Before the backup process finishes, the Backup tool checks the temporary folder for temporary backup files and deletes any that are found. If you back up to the folder declared as the TEMP folder in the environment, the new backup file may be deleted, along with any temporary backup files.

RESOLUTION

Select a folder other than the TEMP folder as the target folder for your backup file.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: hand held

Keywords: kbenv KB162632
Technology: kbWinCE100 kbWinCESearch