Knowledge Base

Cannot Enable Operator Assisted or Manual Dial Option in DUN

Article ID: 162454

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q162454

SYMPTOMS

In Dial-Up Networking, the Operator Assisted and Manual Dial options may be disabled.

CAUSE

The modem type is set to Standard Modem.

RESOLUTION

The Standard Modem setting is for modems that do not have specific drivers. The capabilities of a modem using the Standard Modem setting are limited.

To modify the driver your modem is using, follow these steps:
  1. In Control Panel, double-click Modems.
  2. Check the list of installed modems for a modem labeled "Standard Modem."
  3. If Standard Modem is the only entry in the list, click Add, click Do Not Detect My Modem, and then click the modem's manufacturer in the Manufacturers box.
  4. If the manufacturer is not listed, or the correct model does not appear when the manufacturer is selected, contact the manufacturer of the modem for information about a driver for the modem.

Keywords: kbdialup KB162454