Article ID: 162398
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Office 97 Standard Edition
- Microsoft Excel 97 Standard Edition
- Microsoft Word 97 Standard Edition
- Microsoft PowerPoint 97 Standard Edition
- Microsoft Access 97 Standard Edition
- Microsoft Office Binder 97
- Microsoft FrontPage 97 Standard Edition
- Microsoft Greetings Workshop 97 Standard Edition
- Microsoft Greetings Workshop 1.0 Standard Edition
- Microsoft Greetings Workshop 2.0 Standard Edition
- Microsoft Picture It! 1.0 Standard Edition
- Microsoft Picture It! 2.0 Standard Edition
- Microsoft Outlook 97 Standard Edition
- Microsoft Creative Writer 2.0 Standard Edition
- Microsoft Project 98 Standard Edition
- Microsoft FrontPage 98 Standard Edition
- Microsoft Publisher 98 Standard Edition
This article was previously published under Q162398
SYMPTOMS
When you start any of the programs listed in the "Applies
To" section, you may receive the following error message:
This program has performed an illegal operation and will be shut
down. If the problem persists, contact the program vendor.
If you
click
Details, you may receive an error message that is
similar to one of the following:
<Program> caused
an invalid page fault in module GDI32.DLL at 0137:BFF3191C.
<Program> caused an invalid page fault in
module KERNEL32.DLL at 0137:BFF3191C.
<Program> caused an access violation fault in module GDI32.DLL at
0137:BFF3191C.
<Program> caused an access
violation fault in module SIWDLL32.DLL.
<Program> caused an invalid page fault in module
QD98.DLL.
CAUSE
These problems may occur if CyberMedia First Aid 97, build
400, is installed on your computer.
Additional query words: OFF97 XL97 WORD97 ACC97 PPT97 excel.exe winword.exe
msaccess.exe powerpnt.exe binder.exe msoffice.exe outlook.exe greetingsw
pictureit 014f:bff3191c boot launch OL97 IPF Kernel32 Gdi32 014f:bff857e7 mspub
pub98 mspub.exe prj98
Keywords: kb3rdparty kberrmsg kbfaq kbprb kbsetup KB162398