Knowledge Base

XCLN: Exchange Server Service Not Available in Outlook

Article ID: 162392

Article Last Modified on 1/19/2007

APPLIES TO

This article was previously published under Q162392

SYMPTOMS

After you install Microsoft Office 97 and Outlook, the Microsoft Exchange Server service is not available. The Microsoft Exchange Server service is required to connect to a computer running Microsoft Exchange Server.

CAUSE

A typical installation of Office 97 does not install the Microsoft Exchange Server service.

RESOLUTION

To install the Microsoft Exchange Server service:

  1. Run Office 97 Setup in maintenance mode and click Add/Remove Components.
  2. Select Microsoft Outlook and click change option.
  3. Select Microsoft Exchange Server Support and finish the setup. The Microsoft Exchange Server service can now be added to the profile.

Additional query words: Exchange Server Service unavailable

Keywords: kbsetup kbusage KB162392


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