Publisher Articles Available by Fax or E-Mail: Troubleshooting
Publisher Articles Available by Fax or E-Mail: Troubleshooting
Q162337
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The information in this article applies to:
- Microsoft Publisher 97 for Windows
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SUMMARY
=======
This article shows you how to obtain support information from the Microsoft
Knowledge Base by e-mail or by fax. If you are currently viewing this
article on the World Wide Web, this information may not pertain to you.
MORE INFORMATION
================
The "Article Listing" section of this article includes a subset of
Knowledge Base articles about troubleshooting. Use the instructions in the
"Ordering Articles by E-Mail or by Fax" section of this article to order
items from this list.
Note that because Microsoft Technical Support is constantly adding new
information to the Knowledge Base, not all articles are listed here. For
this reason, you may want to look on the Web to find the information you
are looking for. Microsoft Technical Support on the Web is located at the
following address on the World Wide Web:
http://support.microsoft.com/support/default.asp
ORDERING ARTICLES BY E-MAIL OR BY FAX
=====================================
Ordering an Article by E-Mail
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To have an article from the list sent to you in e-mail, send a message to
"mshelp@microsoft.com" (without the quotation marks), and use the Article
ID in the subject line of the message, as in the following example:
TO: mshelp@microsoft.com
SUBJECT: Q119591
For more information about how to order an article by e-mail, send an e-
mail message to the following e-mail address:
mshelp@microsoft.com
Ordering an Article over the Phone and Having It Sent to a Fax Machine
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To have an article sent to a fax machine, use the Microsoft FastTips
System. Microsoft FastTips is available 24 hours a day, 7 days a week, from
a touch-tone telephone. To order items from this article list, first note
the five- to six-digit number of the Article ID shown for each item, and
then follow these steps:
1. Dial the toll-free FastTips number:
(800) 936-4100
2. When prompted, select the appropriate number for the product you are
using (for example, for Microsoft Word, select 2).
3. When prompted, select the version of the product that you are using.
4. From the "FastTips Main Menu," select 1 to place a FastTips catalog
order.
5. At the "to order items from your catalog" prompt, select 1.
6. When prompted with the "at the tone, enter the item ID number followed
by the pound key" message, enter the Article ID number from the
following list and press # (use the numbers following "Q," but do not
include "Q").
NOTE: You can order up to five items at a time.
7. When prompted, select the fax option and enter your three-digit area
code and seven-digit fax number.
8. When you're finished ordering, hang up.
If you have problems receiving a fax, please call the FastTips Hotline at
(425) 635-3199.
ARTICLE LISTING
===============
ARTICLE ID ARTICLE TITLE
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Q130662 PUB: Determining Memory in HP LaserJet Series Printers
Q133098 PUB: Rotated Bitmaps Print Distorted to LaserJet 5L
Q136190 PUB: Changes to LaserJet 4 Properties Not Updated in Publisher
Q138512 PUB: Cannot Load Custom Control DLL Running Design Assistant
Q138684 PUB: Publisher Hangs Searching Backward in a Table
Q142891 PUB: Problems Saving Publication After Floppy Disk Removed
Q146434 PUB: Windows Slows Down While Printing to HP DeskJet 820c
Q146622 PUB: Colored Text Printed Incorrectly to DeskJet 820c with ICM
Q148731 PUB: Missing Pubole32.dll Error Starting Publisher
Q152707 PUB: Invalid Page Fault Opening FoxPro .dbf File
Q154671 PUB97: Can't Preview Web Publication with Large Picture
Q155079 PUB: Fonts Appear as Empty Boxes
Q155089 PUB97: Rotated GIFs May Look Hazy
Q155096 PUB: Printing Pattern Fills to PostScript is Very Slow
Q155798 PUB97: Setup Stops Responding While Updating System
Q155854 CG3: Sound Recorder Needed to Add .wav Files to Clip Gallery
Q155900 PUB: Fancy First Letters Too Small on Windows NT
Q157536 PUB97: "Mspub.exe Linked to Missing Export" Error After Setup
Q157787 PUB: Duplicate File Error Saving from Windows NT to Windows 95
Q158383 PUB97: Web Publishing Wizard Not Supported by Publisher Support
Q158443 PUB97: Cannot Create Online Document Error Publishing Web
Q158567 PUB97: Font List Appears Blank When Font Preview Turned On
Q158648 PUB97: Publishing Files to Site that Doesn't Support LFNs
Q159314 PUB97: "Invalid Page Fault in Kernel32.dll" Starting Publisher
Q159375 CG3: Unable to Connect to Clip Gallery Live Web Site
Q160531 PUB: Color Loss in Rotated GIF Images Under Windows NT
Q160537 PUB: Call To Undefined Dynalink Error After CorelDRAW! Setup
Q160769 PUB: Troubleshooting Text Printing (Laser Printers)
Q160770 PUB: Troubleshooting Text Printing (Inkjet Printers)
Q161549 PUB97: Invalid Page Fault in Pubmerge.dll
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Additional query words: 97 4.00