Publisher Articles Available by Fax or E-Mail: Setup
Publisher Articles Available by Fax or E-Mail: Setup
Q162336
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The information in this article applies to:
- Microsoft Publisher 97 for Windows
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SUMMARY
=======
This article shows you how to obtain support information from the Microsoft
Knowledge Base by e-mail or by fax. If you are currently viewing this
article on the World Wide Web, this information may not pertain to you.
MORE INFORMATION
================
The "Article Listing" section of this article includes a subset of
Knowledge Base articles about Setup. Use the instructions in the "Ordering
Articles by E-Mail or by Fax" section of this article to order items from
this list.
Note that because Microsoft Technical Support is constantly adding new
information to the Knowledge Base, not all articles are listed here. For
this reason, you may want to look on the Web to find the information you
are looking for. Microsoft Technical Support on the Web is located at the
following address on the World Wide Web:
http://support.microsoft.com/support/default.asp
ORDERING ARTICLES BY E-MAIL OR BY FAX
=====================================
Ordering an Article by E-Mail
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To have an article from the list sent to you in e-mail, send a message to
"mshelp@microsoft.com" (without the quotation marks), and use the Article
ID in the subject line of the message, as in the following example:
TO: mshelp@microsoft.com
SUBJECT: Q119591
For more information about how to order an article by e-mail, send an e-
mail message to the following e-mail address:
mshelp@microsoft.com
Ordering an Article over the Phone and Having It Sent to a Fax Machine
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To have an article sent to a fax machine, use the Microsoft FastTips
System. Microsoft FastTips is available 24 hours a day, 7 days a week, from
a touch-tone telephone. To order items from this article list, first note
the five- to six-digit number of the Article ID shown for each item, and
then follow these steps:
1. Dial the toll-free FastTips number:
(800) 936-4100
2. When prompted, select the appropriate number for the product you are
using (for example, for Microsoft Word, select 2).
3. When prompted, select the version of the product that you are using.
4. From the "FastTips Main Menu," select 1 to place a FastTips catalog
order.
5. At the "to order items from your catalog" prompt, select 1.
6. When prompted with the "at the tone, enter the item ID number followed
by the pound key" message, enter the Article ID number from the
following list and press # (use the numbers following "Q," but do not
include "Q").
NOTE: You can order up to five items at a time.
7. When prompted, select the fax option and enter your three-digit area
code and seven-digit fax number.
8. When you're finished ordering, hang up.
If you have problems receiving a fax, please call the FastTips Hotline at
(425) 635-3199.
ARTICLE LISTING
===============
ARTICLE ID ARTICLE TITLE
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Q101612 PUB: TSRs May Cause Setup Problems for Publisher
Q102205 PUB: Setup Doesn't Delete Files During Installation
Q117639 In Setup, the "Space Required On Drive" Value Is Not Exact
Q133372 PUB: Publisher 3.0 & 97 Do Not Remove Publisher 2.0 Shortcut
Q136193 PUB: Publisher Ships Same Version of Extract.exe as Windows 95
Q136194 PUB: Publisher Setup Disables Screen Savers
Q136348 PUB: Uninstall Can Leave Setup.stf Behind
Q136423 PUB: Uninstall Does Not Remove Design Packs
Q141649 PUB: Maintenance Mode Setup Doesn't Remove or Add Fonts
Q141652 PUB: Publisher Creates Unused DefaultPrinter Key in Registry
Q142441 PUB: Publisher Requires Intel Processor under Windows NT 3.51
Q142742 PUB: PageWizards Require TrueType Fonts Installed with Publisher
Q146230 PUB: Adding Outside Printer Driver After Publisher Is Installed
Q148634 PUB: Windows 95 CD-ROM Splash Screen Hides Publisher Setup
Q149465 PUB: Online Registration Button Does Not Appear
Q152795 PUB: Installing Publisher on a Network Workstation
Q153869 PUB: Value Pack Errors after Double-Clicking Acmesetup.exe
Q154655 PUB: Removing Publisher 95 Disables Some Publisher 97 Features
Q154812 PUB97: Publisher 97 Setup Takes a Long Time
Q155078 PUB: No Online Registration with Windows NT
Q155092 PUB97: AutoSetup Stops Running After Successful Installation
Q155241 PUB: Problems If Publisher Folder Name Begins With a Space
Q155707 PUB97: System Requirements for Publisher 97
Q155798 PUB97: Setup Stops Responding While Updating System
Q155799 PUB97: Publisher 97 Ships With Internet Explorer 2.0
Q157146 PUB97: ACMSETUP Caused a General Protection Fault in Mfc40.dll
Q159314 PUB97: "Invalid Page Fault in Kernel32.dll" Starting Publisher
Q160216 PUB97: Web Site PageWizard Fails With Network Installation
Q160486 PUB97: Command Line Switches Supported by Publisher 97 Setup
Q160696 PUB: Fonts Installed to System Folder on Windows NT 4.0
Q160698 PUB: Setup Can't Write Mspub.inf to Shared Windows
Q161471 PUB97: Insufficient Disk Space Message Running Setup to Server
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Additional query words: 97 4.00