Knowledge Base

WD97: Err Msg: "The Subdocument Is Missing" Word Hangs

Article ID: 162260

Article Last Modified on 1/19/2007

Microsoft Word 97 Standard Edition

This article was previously published under Q162260

SYMPTOMS

When you insert a subdocument into a master document, you may receive the following error message:

The subdocument <path>\<filename> is missing. Do you want to expand the master document without this subdocument?

If you click Yes, Word may stop responding (hang).

CAUSE

The subdocument you are inserting contains a subdocument that is missing. This problem occurs if the inserted subdocument contains only the subdocument that is missing. Word will not hang if the inserted subdocument contains other subdocuments besides the one that is missing.

RESOLUTION

Correct the problem with the subdocument before you insert it into a master document.

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article.

Additional query words: 97 8.0 word8 word97

Keywords: kblayout kbualink97 KB162260