Knowledge Base

Audio Tuning Wizard Reports Unsupported Sound Card

Article ID: 162199

Article Last Modified on 1/19/2007

APPLIES TO

This article was previously published under Q162199

SYMPTOMS

When you run the Audio Tuning Wizard to configure NetMeeting, the Audio Tuning Wizard may report that your sound card is unsupported.

CAUSE

This behavior can occur when you are using a sound card driver that does not allow NetMeeting to automatically configure the microphone sensitivity settings based on a reading sample that you record.

RESOLUTION

To determine if you are using a sound card driver that does not allow NetMeeting to automatically configure the microphone sensitivity settings, or to obtain an updated driver that does support this feature in NetMeeting, contact the manufacturer of your sound card.

MORE INFORMATION

When a driver that does not support automatically configuring microphone sensitivity settings is installed on your computer, the Audio Tuning Wizard may report that your sound card is unsupported. The sound card may function properly and you may be able to use the audio features of NetMeeting, but you may be unable to modify the microphone volume setting.

Additional query words: nmtop 1.00 2.00

Keywords: KB162199


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