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Err Msg: Cannot Convert File

Article ID: 162181

Article Last Modified on 10/20/2003


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This article was previously published under Q162181

SYMPTOMS

When you attempt to copy or move a Microsoft Excel 97 file from your desktop computer to your Handheld PC (H/PC), you receive the following error message:
Cannot convert file '<filename>'. This Microsoft Excel file was created in a version of Microsoft Excel that is not supported by the selected converter. The Pocket Excel converter can only convert Microsoft Excel 5.0/95 files.

RESOLUTION

Install the latest version of H/PC Explorer software to resolve this problem. Microsoft H/PC Explorer version 1.1 is available for download from Microsoft's Internet site at:

MORE INFORMATION

File conversion from desktop Excel to Pocket Excel works the same as before. Simply drag the file you want from the desktop to the H/PC or from the H/PC to the desktop and conversion and file transfer happen automatically. It's important that you install Microsoft Office before installing H/PC Explorer so that H/PC Explorer can find the desktop version of Excel and it's associated converter software modules during setup.

Additional query words: hand held

Keywords: kberrmsg kbprb KB162181