Err Msg: An Error Occurred While Trying to Remove Internet...

Q162161

The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder.

SYMPTOMS

When you attempt to uninstall Internet Explorer using the Add/Remove Programs tool in Control Panel, you may receive the following error message:

An error occurred while trying to remove Internet Explorer 3.0. Uninstallation has been canceled.


CAUSE

This error can occur if the registry entry for the Internet Explorer Uninstall tool points to an incorrect location on the hard disk.


RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

NOTE: For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.

Change the UninstallString path in the following registry key so that it points to the Infinst.exe file and includes the Uninstall parameter (you must use short file names):

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ Internet Explorer.
For example, change the UninstallString value to the following path (including quotation marks):
"c:\progra~1\plus!\micros~1\infinst.exe" uninstall
To determine short file names, right-click each of the folders in the path to the Infinst.exe file, click Properties on the menu that appears, and note the MS-DOS name.

Additional query words: 2.00 3.00 3.01 ie3 ie2 ie301

Keywords : msiew95
Issue type :
Technology : kbIEsearch kbIE95Search kbZNotKeyword3 kbIE200Win95 kbIE300Win95 kbIE301Win95


Last Reviewed: January 6, 2001
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