Knowledge Base

XCLN: Newprof.exe Causes GPF on Windows 3.x

Article ID: 161927

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q161927

SYMPTOMS

When you run Newprof.exe to create multiple profiles on a single computer running Windows 3.x, the computer generates a general protection fault (GPF) in Mapi.dll after approximately 10 profiles have been created. This problem only happens if Word for Windows 6.x is running at the same time Newprof.exe is running.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange client version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: WIN16 UAE unrecoverable application error

Keywords: kbenv kbinterop kbusage KB161927