Knowledge Base

Modem Does Not Dial After You Turn the Modem On

Article ID: 161911

Article Last Modified on 10/2/2002


APPLIES TO


This article was previously published under Q161911

SYMPTOMS

If the modem is turned off when you attempt to initiate a call using NetMeeting, subsequent calls also do not work even if you turn the modem on.

CAUSE

When you attempt to initiate a call using NetMeeting, NetMeeting makes a call to the Telephony Application Programming Interface (TAPI) to open a telephone line. If the modem is turned off, the call cannot be initiated. When you turn the modem on, TAPI is unaware that the modem has become available.

STATUS

This problem was corrected in Microsoft NetMeeting version 2.0. To obtain NetMeeting 2.0, visit the following Microsoft Web site:

MORE INFORMATION

TAPI provides a standard way for communications programs to control telephony functions for data, fax, and voice calls. TAPI manages all signaling between a computer and a telephone network, including basic functions such as dialing, answering, and hanging up a call.

Additional query words: dun

Keywords: KB161911