Event 0 Source 0: ExIfStart Registry Key for Server Not Found 2l
Article ID: 161877
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q161877
SYMPTOMS
If the computer running Windows NT Server is also running Cheyenne software
Arcserver backup software, Windows NT Server periodically generates events
that have no source or event ID. The message is:
ExIfStart Registry key for server not found 2l.
CAUSE
Arcserve uses Raima database software as part of its backup package. During
the Arcserve installation process, this database software is not installed;
only a database file and a software piece for it are installed.
A Raima executable file named Rds.exe runs as part of the backup process,
and it looks for the registry entry ExIfStart. Because the full Raima
installation has not been run, the entry is not there.
Note that the error message is harmless, and does not affect either Windows
NT or the backup process.
STATUS
The Cheyenne ArcServe tape backup software is manufactured by Cheyenne
Software, Inc., a vendor independent of Microsoft; we make no warranty,
implied or otherwise, regarding this product's performance or reliability.
Cheyenne Software is working on a resolution for this problem. As of yet,
there is no fix. You can reach Cheyenne Software at:
Additional query words: prodnt
Keywords: kb3rdparty kbenv kbprb KB161877