Article ID: 161791
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q161791
SYMPTOMS
You might receive the following error while updating
Microsoft Exchange Server version 4.0:
The command
lodctr dsactrs.ini failed, returning an error code of <112>.
Processing file 'server.ins', at or near line 122
An internal component
has failed.
Microsoft Exchange Server Setup
ID no: c103264c
When upgrading to Microsoft Exchange Server version 5.0, you might
receive the following error:
The command lodctr
dsactrs.ini failed, returning an error code of <112>.
Processing file 'server.ins', at or near line 138
An internal component
has failed.
Microsoft Exchange Server Setup
ID no: c103798a
CAUSE
The following two files in the <WINNT>\SYSTEM32
directory are either missing, corrupt or you do not have permission to access
them:
Perfc009.dat
Perfh009.dat
RESOLUTION
If the files are there, check to make sure that you have
the correct permissions to access and write to those files. If you have the
correct permissions, then you may need to rename the files and expand them from
the Windows NT Server compact disk.
If the files are missing or need
to be replaced, expand them off the Windows NT Server compact disk and into the
<WINNT>\SYSTEM32 directory. The following command-line command
demonstrates how this can be done:
expand <CD drive>:\i386\perfc009.da_ c:\winnt35\system32\perfc009.dat
: Renaming, replacing, or deleting these DAT files will cause the
counters for any installed applications to be removed, and you will have to
reinstall other applications if you replace these two files.
Keywords: kbprb KB161791