Knowledge Base

Document Formatting Not Preserved During Conversion

Article ID: 161693

Article Last Modified on 11/27/1999

APPLIES TO

This article was previously published under Q161693

SYMPTOMS

When you copy a Microsoft Word document from your desktop computer to your Handheld PC (H/PC) and then open the document using Pocket Word, complex tabs, section headings, and some numbered lists do not retain their settings.

CAUSE

By default, the file conversion properties for the Desktop To H/PC converter are set to convert Microsoft Word documents (.doc files) to Pocket Word documents (.pwd files.) The conversion process does not properly preserve some formatting.

RESOLUTION

To preserve numbered lists and section headings, save the .doc file as a Rich Text Format (.rtf) file on your desktop computer, and then copy the .rtf file to your H/PC. You must manually re-create other formatting that is not preserved.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: hand held

Keywords: kbenv KB161693


Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.