Article ID: 161644
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q161644
SYMPTOMS
After Service Pack 5 for Windows NT 3.51 or Service Pack 2 for Windows NT
4.0 is installed on a Windows NT 3.51 or 4.0 Server, and after a file is
copied from a Macintosh computer to a Mac volume on that server, the
following STOP error message appears on the Windows NT Server:
STOP 0x0000000A (0xfe372026,0x00000002,0x00000001,0xfe372026)
NOTE: The first and fourth parameters will always have the same value, but
that value depends on where Sfmsrv.sys loads on the system.
CAUSE
A function in Services for Macintosh may be paged out of memory at the time
it is called during an interrupt. Since the code cannot be paged back into
memory during an interrupt, a fault occurs.
STATUS
Microsoft has confirmed this to be a problem in Windows NT versions 3.51
and 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0
U.S. Service Pack. For information on obtaining the service pack, query on
the following word in the Microsoft Knowledge Base (without the spaces):
Windows NT 3.51
This hotfix has been posted to the following Internet location:
Windows NT 4.0
This hotfix has been posted to the following Internet location:
MORE INFORMATION
An example of a situation that could cause this problem is a Windows NT
Server that is hosting many Windows 95 clients and a small number of
Macintosh clients. If the situation arises where the Windows 95 clients are
actively using the Windows NT Server and the Macintosh clients are not, the
pageable code for Services for Macintosh could be paged to disk.
Additional query words: prodnt 0xa sfm copy blue screen
Keywords: kbbug kbnetwork KB161644