OFF97: OSB May Not Be Installed Upgrading with Typical Setup
Article ID: 161605
Article Last Modified on 11/22/2000
APPLIES TO
- Microsoft Office 97 Standard Edition
This article was previously published under Q161605
SYMPTOMS
When you upgrade from an earlier version of Microsoft Office to Office 97
by running the Office Setup program and selecting the Typical option, the
Office Shortcut Bar may be installed by default. However, if you are not
upgrading from a previous version of Microsoft Office, the Office Shortcut
Bar is not installed when you perform a Typical installation.
CAUSE
This behavior occurs when both of the following conditions are true:
- You upgrade from an earlier version of Microsoft Office
-and-
- You previously installed the Microsoft Office Manager (for Office 4.x)
or the Office Shortcut Bar (for Office 7.0).
NOTE: If you do not upgrade from an earlier version of Microsoft Office,
the Office Shortcut Bar is not installed by default when you select the
Typical option.
RESOLUTION
If the Office Shortcut Bar is not installed when you perform a Typical
installation of Microsoft Office, use the following steps:
- On the Start menu, point to Settings, and then click Control
Panel.
- In the Control Panel window, double-click Add/Remove Programs.
- Click the Install/Uninstall tab, select Microsoft Office 97, and then
click Add/Remove.
This starts the Microsoft Office Setup program in maintenance mode.
- In the first Office Setup dialog box that appears, click Add/Remove.
- In the Microsoft Office 97 - Maintenance dialog box, select the option
for Office Tools, and then click Change Option.
- Select the Microsoft Office Shortcut Bar check box, and then click OK.
- Click Continue.
- When the Setup program is finished, click OK.
STATUS
This behavior is by design of the Microsoft Office Setup program.
Additional query words: 97 mom short cut osb missing
Keywords: KB161605