SMS: Client Error: "Cannot Load C:\Windows\Vuser.386"
Article ID: 161411
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.0 Standard Edition
- Microsoft Systems Management Server 1.1 Standard Edition
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q161411
SUMMARY
When starting Windows after having installed the Systems Management Server
client on a computer running Windows for Workgroups or Windows 95, the
following errors may appear:
Cannot load C:\Windows\Vuser.386
User.com running version 5 should be version 4
Further investigation may reveal the following:
- Vuser.386 exists in the Windows\System directory.
- There are two entries for Vuser in the System.ini file.
- Wuser is in the Startup group.
MORE INFORMATION
The Intel LANDesk(R) Management Suite Remote Control is installed, either
fully or in part, on the client. LANDesk installs Vuser.386 in the
Windows\System directory. Systems Management Server installs Vuser.386 in
the Windows directory. The client cannot run both versions of Vuser.386 at
the same time.
WORKAROUND
To work around this problem, remove the LANDesk client, as described in the
LANDesk documentation.
Additional query words: prodsms LAN desk
Keywords: kb3rdparty kbenv kbnetwork kbremoteprog kbsetup kbtshoot KB161411