Knowledge Base

RAS Error 692 with IBM MWave Modem and Logon Using DUN

Article ID: 161340

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q161340

SYMPTOMS

When you log onto a workstation configured with an IBM MWave Modem, and are using the Logon Using Dial-up Networking feature in Windows NT 4.0, you receive the following error message:

Error 692: Hardware failure in port or attached device.

CAUSE

The IBM MWave Modem is not initialized until the Mwmwin.exe file is executed. This file is executed when you log on to Windows NT 4.0.

RESOLUTION

Obtain updated MWave drivers from IBM.

As a workaround, log on to Windows NT using a local account, then log off. This will allow Windows NT to correctly use the Logon Using Dial-Up Networking option.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: dun

Keywords: kb3rdparty kbui kbusage KB161340