Article ID: 161276
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q161276
SYMPTOMS
When you install Gateway Services for NetWare (GSNW), the following error
message may appear when you attempt to add a share in the Configure
Gateway dialog box on the Windows NT Server computer:
The specified user does not exist. To create a gateway share, both
the currently logged on user and the gateway account must have access
to the NetWare resource. Also, the gateway account must be in the
NTGateway group on the NetWare server and the current user must have
the right to create a share on the local computer.
This will happen even if the above statement is true.
CAUSE
The most likely cause for this problem is the Gateway Account is set
incorrectly.
If bindery emulation is not enabled on the Novell NetWare 4.x server and
the gateway is enabled in Windows NT, the fully qualified NDS user name
must be specified by the GSNW tool in Control Panel. To do this, double-
click the GSNW icon in Control Panel, click Gateway, click Enable Gateway
so that it is selected, and then enter the Gateway Account information.
NOTE: The NTGATEWAY group and NTUSER accounts do not have to be in the
same context of the NetWare server as long as they have access to the
server volume.
The following is an example of how the Gateway Account should be set:
ntuser.users.lcipx (or cn=ntuser.ou=users.o=lcipx)
If only NTUSER is specified here, then it assumes the connection to the
NetWare server should be using bindery emulation and the same error
happens.
In this case, bindery emulation should be enabled at the NetWare server
(SET BINDERY CONTEXT=users.lcipx, in this example, at the console, or in
Autoexec.ncf). Both NTUSER and NTGATEWAY accounts SHOULD be under the
same context also. Otherwise, the system will display the following error:
To create a gateway share, both the currently logged on user and the
gateway account must have access to the NetWare resource. Also, the
gateway account must be in the NTGateway group on the NetWare server and
the current user must have the right to create a share on the local
computer.
This error can occur if a fully qualified name for the Gateway account is
not specified. By enabling bindery emulation, the fully qualified name is
no longer an issue, and therefore fixes the problem.
WORKAROUND
Create and use a different account in the NTGateway group on the NetWare
Server computer. Make sure that the same account and password created on
the Windows NT Server computer is a member of the administrators group and
is used to log on to the Windows NT Server computer when you install GSNW.
-or-
Enable bindery emulation on the NetWare server computer.
Additional query words: gsnw nt netware
Keywords: kbenv kbnetwork kbprb kbui KB161276