Knowledge Base

OL97: Removing Microsoft Exchange Deletes Some Outlook DLLs

Article ID: 161213

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q161213

SYMPTOMS

After you install Microsoft Outlook 97 and then remove Microsoft Exchange Client through the Control Panel Add/Remove Programs option, some shared DLLs are deleted that are needed by Outlook 97.

CAUSE

Microsoft Exchange Setup does not mark some DLLs as shared; therefore, they are not protected during the Remove process.

WORKAROUND

Remove Microsoft Exchange before you install Outlook, or reinstall Outlook after you remove Microsoft Exchange.

Additional query words: tshoot Windows Messenger Subsystem WMS

Keywords: kbprb KB161213