Removing "Unknown Device" Network Adapter Hangs Computer
Article ID: 161102
Article Last Modified on 9/30/2003
APPLIES TO
- Microsoft Windows 95
- Microsoft Windows 95
This article was previously published under Q161102
SYMPTOMS
When you remove a network adapter listed as an unknown device in Device
Manager after you manually add a network adapter using the driver disk
provided by the manufacturer, the computer may stop responding (hang).
RESOLUTION
Remove the network adapter that you added in Network properties; do not
remove the unknown device. Then, update the driver for the network adapter
listed as an unknown device in Device Manager using the following steps:
- In Device Manager, click the unknown device, and then click Properties.
- Click the Driver tab.
- Click Update Driver.
- In the Update Device Driver Wizard, click "No, select driver from the
list."
- Click Next.
- Click Have Disk.
- Type the path to the driver, and then click OK.
- Restart Windows 95 when you are prompted.
STATUS
Microsoft is researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
Additional query words: 95
Keywords: KB161102