Knowledge Base

Windows NT Imaging Scanning Options Unavailable

Article ID: 161081

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q161081

SYMPTOMS

In Windows NT Imaging, the "Scan New," "Select Scanner," and "Scan Preferences" options are unavailable.

MORE INFORMATION

The Windows NT Imaging help file states that the scan options will work with a Twain-compatible driver installed. This is a documentation error; even with a Twain-compatible driver installed, the scan options above will not be available in the Windows NT Imaging application.

RESOLUTION

Scanning is not supported by the Windows NT Imaging application at this time.

Additional query words: scanning Hewlett Packard imager wang

Keywords: kbbug KB161081