XCLN: Schedule+ Error: "The Schedule File Could Not Be Opened"
PSS ID Number: 161042
Article Last Modified on 4/12/1999
The information in this article applies to:
This article was previously published under Q161042
SYMPTOMS
When you attempt to open another person's appointment book in Schedule+,
you encounter one of the following errors, depending on the version of
Windows you are running:
- Windows NT Workstation:
The schedule file could not be opened. An unknown error occurred.
- Windows 3.1, Windows for Workgroups 3.11, or Windows 95:
The logon credentials supplied were incorrect. Make sure your
username and domain are correct, then type your password again.
CAUSE
Attempting to open a schedule on a server that is in another site in an
untrusted domain causes this error. This problem occurs with both site
connectors and X.400 connectors.
RESOLUTION
Set up a two-way trust between the domains in which each of the computers
running Microsoft Exchange Server is located.
MORE INFORMATION
Schedule+ reads the remote user's home server from the local directory
service and then uses remote procedure calls (RPCs) to connect to the
remote Information Store. Because the mailbox is in an untrusted domain,
the error described above occurs.
Keywords: kbenv kbinterop kbnetwork kbprb KB161042
Technology: kbSchedule700 kbScheduleSearch kbZNotKeyword2