OL97: Cannot Drag Mail Message Folder Shortcuts to Outlook Bar

WORKAROUND

There are two methods of adding folder shortcuts to the Outlook bar, depending on if the shortcut is to a public folder or a shared private folder.

If the shortcut is to a public folder:

1. On the View menu, click Folder List to display the folder list.
2. Use the mouse pointer to move to the desired public folder.
3. Drag the selected folder from the folder list to the Outlook bar.

If the shortcut is to a shared private folder in an Exchange Server mailbox:

1. On the Tools menu, click Services.
2. Click Properties for Microsoft Exchange Server.
3. Click the Add button on the Advanced tab to specify the shared mailbox you want to access. This will add that mailbox to your folder list.
4. Click OK three times to quit the Tools menu.
5. On the View menu, click Folder List to display the desired folder.
6. Drag the selected folder from the folder list to the Outlook bar.